Reviewing a hotel a couple of times may seem unnecessary, but I’m learning that it often gives us a different perspective on the hotel and the area. We first reviewed the Grand Mirage Family Paradise in 2017, not long after it had opened. It was a quiet time and the hotel wasn’t very full. We stayed in a Family bunk room last time with no inclusions, and a 2 Bedroom Suite with all inclusive benefits this time. The experience we had this time was quite different and I’ll explain why. You can also read our first review here: Is Grand Mirage Family Paradise the Most Family Friendly Resort in Bali?
Getting to the Resort & Checking In

 

The Grand Mirage is located in Tanjung Benoa, the peninsula that sticks out north of Nusa Dua. This area is only a 15-20 minute drive from the airport and is known as the watersports hub of the island.

The resort consists of 2 wings, the older Grand Mirage wing and the Family Paradise which opened in 2017. They are both beachfront and the walk between them is just 2 minutes.

We were checked in quickly (with a little stop in the VIP lounge) and got to settling in to our suite. 

Our Room

 

There are a number of different room choices at the Grand Mirage Family Paradise. This time we were in a 2 bedroom suite, which had a king bed in the master bedroom and a queen and a twin in the second bedroom. Both were en-suite and the master had a bath. The living room had a big fold out couch, arm chair, dining table and sliding doors to a balcony.

We were in the very closest room to the pool, which didn’t have direct access from the balcony, but the other rooms of this kind do. The room could easily sleep 5 and I was told the same room type but garden facing sleep 6.

My first impression of the room was that it didn’t look as big in real life as it does in the pictures, but I think it was more about the shape because we were in the end room. The bedrooms and living room are a great size and the bathrooms have tons of space. I especially liked that the wardrobe and shelves in the master bedroom were in the bathroom. I like being able to tuck my mess away so I don’t have to look at it.

We all found the room extremely comfortable and being so close to the pool was awesome. One thing I would have changed would be the fridge and unit with tea/coffee etc. in it looked like it had just been plonked in the room with no thought for what it looked like.

The Resort & Area

 

The layout of the Family Paradise is really exceptional. It’s small enough that you’re never far from the pool/restaurant/kids club. There are 2 restaurants on the 2nd floor, one by the pool, and the kids club and games area on the ground floor with the water park area just in front. A few steps from the pool and you’re on the beach.

Outside the resort the main road through Tanjung Benoa is lined with spas, restaurants and small shops. There isn’t anything really interesting along here, but you can easily get the shuttle to Nusa Dua and Bali Collection Shopping Centre in 10 minutes. Pirates Bay, Surf & Turf (small water park/beach club), restaurants along the beach and the Devdan Show are all just down the road as well.

Speaking of Devdan Show…go and see it! It’s managed by the same company that owns the Grand Mirage so guests get discounts and a free shuttle. I didn’t expect to enjoy it so much, but my whole family LOVED it and the kids still talk about it. You can read more about it here: Devdan Show: Learn About the Treasures of Indonesia

 

Kids Facilities

The Grand Mirage Family Paradise has everything covered when it comes to kids activities. There is a kids club with soft play area, ball pit, toys and space for crafting. This is open to kids from 4 years from 9am-5pm. Children under 4 can use the play areas with a parent or nanny. You can also use the facilities from 5pm-9pm but there are no staff during these hours.

Older kids will love the games room, which has xbox and playstations. There is also a big screen for movie time and interactive games. A pool table, ping-pong table, giant chess board, and mini boxing ring keep everyone busy. There are also daily activities like cooking classes, face painting, beach walks and crafts.

The mini waterpark is another big plus for the Grand Mirage. Kids under 15 can play there and there is a lifeguard watching from 10am-5pm, but we would recommend going along to keep an eye on them as well. Lola at 10 years old seems about the top end of kids that are interested in the waterpark. The bigger kids definitely love the slide in the main pool best.

I also noticed older kids activities like mini golf and movie nights on the beach. There are lots of posters around telling you what’s going on and the kids club staff are great for knowing what’s happening.

Eating

 

Just 2 days to eat our way through the 3 restaurants on the Family Paradise side as well as 5 more on the other, we had a big challenge. We started with Mahi-Mahi Poolside Resto where a really good Mediterranean-style lunch was had by all. Thumbs up for the falafel, wraps and hummus. They also make a mean Bloody Mary at the bar.

Our dinner wasn’t quite so inspiring unfortunately. We chose the Chinese restaurant Chopsticks and found it to be a bit of a let down. The food was ok, pretty standard Chinese takeaway fare, but it was the atmosphere that really fell short. The music was loud and totally random (think panpipes followed by Lady Gaga), the air conditioning was arctic, and it generally seemed like a Chinese tour bus stop rather than a resort restaurant.

Thankfully the resort was redeemed food-wise by an outstanding breakfast. Lunch was by the pool again and then we wanted to have dinner at La Cascata but it was full. The kids were hungry so we had pizza, spaghetti and BLTs in the room. The pizza was great but spag bol with no red sauce and cucumbers and fried egg in the BLT? Questionable.

To Do All Inclusive or Not?

 

The question I get most about the Grand Mirage is to do all inclusive or not. We’ve done it both ways now and, as terrible as I am at maths, I did some calculations while we were there. Bear in mind that when my husband is around we spend more and this time we were with my mum who eats like a bird.

So….breakfast is great and you can definitely fill up but the kids were always starving by lunchtime. Food is always a little on the expensive side at hotels so you can expect to spend around Rp400-500 thousand (approx. $40-50) on lunch without drinks or sweets. We found dinner to be about the same with added beers, so say around Rp500-600 thousand. Throw in a few drinks round the pool and you have a day of around Rp1 million plus a bit depending on how much you drink.

Gold all inclusive is $75 a day (half price for kids under 12 and free under 5). If you’re planning to do a lot of drinking and your family likes to eat all inclusive is great for you. We loved not having to think about how much each drink was or if the kids could have dessert or not.

You can add all inclusive days to your stay, so maybe if one day you want to go all out you can pay for that day. You can also go for the blue all-inclusive, which has a few more restrictions than the gold which is $65 a day.

A Little Round Up of the Grand Mirage Family Paradise

 

I think I know this resort pretty well now after 3 stays so here are my thoughts in Pros and Cons bullet point form. There are way more pros than cons to this resort for sure. We’d happily stay here on a holiday and definitely recommend it.

Pros:

– Excellent facilities

– Small and easy to navigate

– Clean rooms with really family-friendly layouts

– Well-trained staff (except for a few that couldn’t speak very much English and consistently got orders wrong)

– Lots if kids activities

– Wide choice of restaurants

– Choices of all-inclusive or not

Cons: 

– Really loud (bad) music by the pool

– Food (some great, some not great at all)

– Drain smell in the bathrooms (this is pretty normal in Tanjung Benoa)

– Internet was horribly slow (this mostly bothered me bacause I wanted to watch the England World Cup match and had to have my husband whatsapp me updates instead)